Betwin Terms & Conditions — Everything You Need to Know About Your Rights & Responsibilities

These Terms & Conditions (Betwin operated by) constitutes a legal agreement between you and us. By visiting the Betwin website, creating an account, or using any of our services, you confirm that you have read and fully accept these Terms and Conditions.

If you do not agree with any part of these Terms and Conditions, please refrain from using Betwin's services. These Terms apply in both English and Bengali; however, in the event of any dispute, the English version shall be considered the authoritative text.

Betwin's services are available to individuals aged 18 and above only. It is your responsibility to ensure that online gaming or betting is permitted under the laws applicable in your jurisdiction.

To become a Betwin member, you must provide accurate and complete information during registration. Betwin reserves the right to immediately terminate any account found to contain false, incomplete, or misleading information, and the account balance may be forfeited.

• Each individual may hold only one account.
• Creating multiple accounts from the same IP address is prohibited.
• A valid phone number and email address are required at the time of registration.
• Keeping your account password confidential is entirely your responsibility.
• Transferring or selling your account is strictly prohibited.

As part of the identity verification (KYC) process, Betwin may request a national ID card, passport, or other government-issued documents. Withdrawal requests will not be processed until verification is complete.

Betwin currently accepts deposits via bKash, Nagad, and Rocket. Additional payment methods may be added in the future and will be announced on the website.

• Minimum deposit amount: ৳100.
• Maximum single deposit limit: ৳5,00,000.
• Deposits are generally credited instantly, though delays may occur due to banking network issues.
• Depositing from a third-party payment account is strictly prohibited.
• Funds deposited with Betwin are held interest-free.

Your account must be fully verified before any winnings can be withdrawn. Once the required documents are submitted, Betwin typically completes the verification process within 24 hours.

• Minimum withdrawal amount: ৳200.
• Withdrawals can only be made to the same payment account used for the deposit.
• Daily maximum withdrawal limit: ৳2,00,000 (higher limits apply for VIP members).
• Specific wagering requirements must be met before withdrawing winnings earned from bonuses.
• Withdrawals may be temporarily placed on hold in cases of suspected suspicious activity.

Betwin offers bonus and promotional deals for both new and existing members from time to time. The specific terms of each offer will be stated alongside the offer. General bonus rules are outlined below:

• The welcome bonus is available to new members only and applies to the first deposit.
• To withdraw after receiving a bonus, you are generally required to wager 5–30x the bonus amount (varies by offer).
• Collecting bonuses through multiple accounts is strictly prohibited and subject to penalties.
• Bets placed with a bonus on certain games may not count toward bonus clearing.
• Bonuses are generally valid for 30 days from the date of issue — after which they will expire automatically.

All bets on Betwin are processed in accordance with international betting standards. Once a bet is confirmed, it cannot be changed or cancelled (except via the cash-out feature).

• Minimum bet per match: ৳10.
• The maximum stake on a single bet varies by game and market.
• Betwin reserves the right to void any bets placed at incorrect odds due to a technical error.
• Stakes for abandoned or suspended matches will be refunded.
• Placing bets on both sides of an event to guarantee a profit (arbitrage betting) is strictly prohibited.

During live betting, bet acceptance may be temporarily suspended during breaks or following key events (such as goals or wickets). This is a normal part of ensuring fairness, not a system issue.

The following activities are strictly prohibited on Betwin and may result in legal action:

• Creating multiple accounts to collect bonuses.
• Any activity related to money laundering or illegal funds.
• Betting using match-fixing or insider information.
• Betting using bots or automated software.
• Attempting to harass or defraud other members.
• Attempting to hack or gain unauthorized access to Betwin's systems.

Betwin reserves the right to suspend or terminate any account at any time, for any reason — including breach of these Terms — without prior notice.

• Accounts may be closed without prior notice in the event of a Terms violation.
• If an account is closed for standard reasons, any remaining balance will be returned within 7 business days.
• If you wish to close your account yourself, please submit a request to our support team.
• In line with responsible gaming, you have the option to temporarily self-exclude your account for a set period.

Re-registration after account closure is at Betwin's sole discretion. Accounts closed due to fraud will not be reinstated under any circumstances.

Betwin provides its services on an "as is" basis. We do not guarantee uninterrupted or error-free service.

• Betwin is not liable for any losses resulting from internet disconnection or technical issues.
• Betwin is not responsible for delays caused by third-party services (mobile banking).
• Betwin will not provide any compensation for financial losses incurred from losing bets.
• In any dispute, Betwin's total liability is limited to the amount of the member's most recent deposit.

Betwin reserves the right to modify, add to, or remove any part of these Terms at any time. Members will be notified in advance of significant changes via email or SMS.

Continued use of our services after any changes have taken effect will be considered acceptance of the updated Terms. We recommend checking this page regularly.

For any questions or complaints, please contact us:

• Email: support@betwin-jit.com
• Live Chat: bottom-right corner of the website
• Response time: typically within 2–72 hours